Privacy policy

Privacy Policy

Information We Collect At Hip-Lock we collect the information necessary to process your order and improve your shopping experience, including: name, shipping and billing address, email address, phone number, payment information (processed by secure payment providers), and browsing information (cookies, IP address, device type).

How We Use Your Information

  • Process and ship your orders.
  • Communicate with you about your purchase (confirmations, tracking, customer support).
  • Send marketing communications, only if you have given your consent (you may unsubscribe at any time).
  • Improve our website and shopping experience.
  • Prevent fraud and comply with legal obligations.

Sharing Information We do not sell your personal information. We may share data only with:

  • Payment providers (to securely process transactions).
  • Shipping and logistics companies (to manage delivery of your order).
  • Analytics and marketing tools (anonymized when possible).
  • Authorities, when required by law.

Cookies Our site uses cookies to improve the browsing experience, remember your preferences, and analyze site traffic. You can disable cookies through your browser settings, although this may affect site functionality.

Data Security We use reasonable security measures (SSL encryption, certified payment providers) to protect your personal information. No system is 100% foolproof, but we work to minimize risks.

Your Rights Depending on your country of residence (for example, under GDPR in the EU, CCPA in California, or other local data protection laws), you may have the right to access, correct, delete, or restrict the use of your personal data. To exercise these rights, email us at hiplocksupport@gmail.com

Data Retention We retain your information only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations.

Minors Our site is not directed at individuals under 18 years of age, and we do not knowingly collect information from minors.

Changes to This Policy We may update this privacy policy periodically. Any changes will be posted on this page with the date of the last update.